Skip to main content

Reuse Snippets, Assets, and Recordings

Templates rarely stand alone — they lean on bits of text, brochures, images, and audio. Snippets, assets, and recordings are where that supporting content lives, so it's ready when a template, campaign, or sales conversation needs it instead of buried in someone's downloads folder.

Entry pointGrowth → Library

Article summaryDetails
Best forTeams reusing text, files, and audio across messages
Main outcomeSnippets, assets, and recordings ready to drop into content
RequiresThe text, files, or recordings you want to store

Snippets

Snippets hold reusable text — the lines your team types over and over in notifications or messages.

Assets

Assets store files and images you'll drop into templates or campaigns, like brochures and floor plans.

Recordings

Recordings is where the audio in your workspace lives, ready to store or review.

Common Issues

IssueWhat to check
Asset is missingConfirm it was uploaded to the correct workspace
Snippet text is outdatedEdit or replace the snippet
Recording is not availableCheck permissions and whether the recording finished processing

If a recording you expect to see isn't there, or you can't open one, ask your admin — recording visibility depends on your permissions, and it may still be processing.

Contact Brixi support if an asset or snippet you uploaded disappears, or won't attach to a template or campaign where it should. Include the file name, where you uploaded it, and where you tried to use it.

Reporting Impact

Reusing the same snippets and assets across messages keeps your content consistent, so campaign and template reporting compares like with like rather than one-off content.

Related articlesContent LibraryReuse Email Templates Across CampaignsCreate Approved WhatsApp Templates
Was this article helpful?If something is unclear or out of date, email support@brixi.ai with the article title — or see Getting Help for what to check first.