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Find the Leads You Need to Work

The leads worth your time today — unassigned new arrivals, this week's hot buyers, everyone who asked about a 3 BHK in West Bangalore — are buried in a long list until you filter for them. The Contacts page gives you three layers of search to pull exactly those leads to the top:

  1. Quick filter chips — one-click toggles for the most common views (Active, All, Unassigned, New, Recently Active).
  2. Filter dropdowns — narrow by Type, Stage, Time Range, or change the Sort order.
  3. Advanced Search — a dialog that combines contact, location, property, budget, assignment, and activity-date criteria.

Plus a Columns picker that controls what shows on each row.

Entry pointCRM → Contacts

Quick Filter Chips

The chip row right above the contacts list is the fastest way to narrow what you see. Click a chip and the list refreshes — the URL updates to the selected filter (for example ?filter=Unassigned).

ChipShows
ActiveContacts your team is currently working. The default view.
AllEvery contact in the workspace.
UnassignedContacts with no owner — pick them up or assign them out.
NewContacts recently created.
Recently ActiveContacts that had activity recently (calls, messages, status changes).

Switching between Active, All, Unassigned, New, and Recently Active. Names, phones, and emails masked for privacy.

Only one chip is active at a time. To clear it, click the same chip again or pick another. The chip you choose is remembered in the URL — you can bookmark Unassigned or New and come straight back to that view.

Filter Dropdowns

Next to the chips, four dropdowns let you refine further. Each one is independent and stacks with the active chip.

Type

Filter by contact type. Options:

ValueMeaning
BuyerBuyers and prospective buyers.
InvestorInvestors.
SellerSellers.
TenantRenters / tenants.
LandlordProperty owners renting out.
Clear typeRemove the Type filter.

Stage

Filter by where the contact sits in the lead pipeline. Pick a single stage or one of the two grouped options:

ValueMeaning
Active stagesEverything still moving — New, Qualified, In Process, Meeting scheduled, Meeting done, Proposal, Negotiation.
Lost stagesEverything that closed out — Disqualified, Opportunity lost.
New / Qualified / In Process / Meeting scheduled / Meeting done / Proposal / Negotiation / Disqualified / Customer / Opportunity lostJust contacts in that single stage.
Clear stageRemove the Stage filter.

Time Range

Pick a date range — Brixi shows contacts that match the active filters and fall in that range. Useful for "this week's new leads" or "what came in last month".

Sort

Change how the list is ordered. Options:

ValueOrders by
Most Recently UpdatedNewest updates first.
Oldest UpdatedOldest updates first.
Most Recently AddedNewest contacts first.
First CreatedOldest contacts first.
Clear sortReset to the default order.

Opening Type, Stage, and Sort dropdowns to see their options.

Choose Columns

The Columns button (next to Import at the top-right) controls which columns appear on every row. Tick or untick to show or hide a column — the list updates immediately. Available columns:

  • Name
  • Phone
  • Created
  • Last Activity
  • Email
  • Type
  • Source
  • Owner

Opening the Columns dropdown and toggling visible columns.

Hide columns you don't use to fit more contacts on screen and pull the columns you care about (for example, Last Activity) into view without scrolling sideways.

When the chips and dropdowns aren't enough — for example, "show buyers in West Bangalore who said 3 BHK and were created last month" — open Advance Search from the top-right of the Contacts page. The Advanced Search dialog opens with the tagline "Find contacts by name, location, property, budget and more."

The dialog is organised into sections; fill any combination of fields, then click Search contacts. The footer shows "No filters applied" until you start adding criteria.

The Advanced Search dialog with Contact, Location, Property, Budget, Assignment, and Activity dates sections.

Sections and Criteria

SectionWhat you can filter by
ContactName, Email, Phone (with country code), Stage, Source, Tag, and Interested In (Buy / Sell / Lease / Rent).
LocationCity (searchable), Locality (pick after City), and Zone (East, West, North, South, Central).
PropertyProperty type (Residential or Commercial), Subtype, Configuration, and Property / Project (searchable).
BudgetPick an interest type (Buy / Sell / Lease / Rent) under Quick start to enable budget fields and an Interested In description (for example, "Sea-facing 3 BHK").
AssignmentFilter by Owner.
Activity datesFilter by created range and other activity-date windows.

When you're done, click Search contacts. Click Cancel (or the close icon top-right) to dismiss without searching.

Advanced Search stacks on top of the chip and dropdown filters that are already active. To start clean, set the chip to All and clear the Type / Stage / Sort dropdowns before opening Advanced Search.

Troubleshooting

If a search comes back emptier than you expect, the usual culprit isn't search at all — it's team visibility. You only ever see contacts your role allows, so ask your admin whether records owned by other teams are hidden from you before reporting missing results.

Contact Brixi support if a contact you can open directly doesn't appear when you search its exact name, email, or phone, or Advanced Search ignores a criterion you've set. Include the contact and the exact filters you used.

Related articlesBulk Actions on ContactsAdd and Update a ContactContact Detail Page
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