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Connect a Custom Domain

By default your site runs on a Brixi address. This page walks you through swapping that for your own domain, so your main site and landing pages load on an address visitors recognise as yours.

Entry pointSites → Domains

Before You Start​

  • You need permission to edit Sites.
  • Have the domain you want to use and access to its DNS settings.
  • Know whether the domain should point to your main site, your landing pages, or both.
  • DNS changes can take a while to propagate, so don't leave this until launch day.

Connect a Domain​

The Primary Domains list shows each connected domain, which site or landing page it points to, and its status (for example, Verification Pending). Use the Actions menu on a row to manage a domain.

The Domains tab showing the Primary Domains list with each Main Site and Landing Page domain, a Verification Pending status, an Actions menu, and the Connect a domain button.

  1. Open Sites → Domains and select Connect a domain.
  2. Enter the domain you want to connect and which site or landing page it serves.
  3. Update your domain's DNS records as instructed so it points to your Brixi site.
  4. Wait for the status to change from Verification Pending to verified.
  5. Confirm your site loads on the new domain.

You can also start a domain change from the main site using Edit Domain. See Configure Your Main Site.

Did you know?

DNS changes are not always instant. If the domain does not work right away, wait and check again before changing settings.

Check the Result​

After connecting, you should see:

  • The domain listed under Sites → Domains.
  • Your main site and landing pages loading on the domain.

Reporting Impact​

The domain your pages use affects how website leads are attributed. A correctly connected domain keeps website lead source reporting consistent.

Common Issues​

IssueWhat to check
Domains list fails to loadSelect Try again; if it continues, contact support
Domain does not resolveRecheck the DNS records and allow time to propagate
Site still uses the old addressConfirm the domain is connected and verified
Cannot add a domainConfirm your role can edit Sites
Status stuck on Verification Pending after DNS is right and propagation has passedSee Getting Help — include the domain name and a screenshot of your DNS records.
Related articlesConfigure Your Main SiteCreate Landing Pages
Was this article helpful?If something is unclear or out of date, email support@brixi.ai with the article title — or see Getting Help for what to check first.