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Clock In and Track Your Attendance

Check in when your field day starts and check out when it ends, all from your phone, so your attendance record is one managers can trust. Depending on how your workspace is set up, checking in may ask for your location, a selfie, or both — and you can review your attendance history any time.

Entry pointMobile app

Who This Is For​

  • Field executives using mobile attendance.
  • Managers reviewing field presence.
  • Admins troubleshooting attendance setup.

Before You Check In​

A failed check-in is almost always one of these, so confirm them first:

  • Location permission is enabled.
  • Camera permission is enabled if selfie is required.
  • You are near an approved location if your workspace requires it.
  • Network is available.
  • Your app is updated.

Clock In​

  1. Open the attendance or clock-in screen.
  2. Allow location access if prompted.
  3. Capture selfie if required.
  4. Confirm location or select approved location if needed.
  5. Submit check-in.
  6. Confirm the status updates successfully.

Clock Out​

  1. Open the clock-out screen.
  2. Review current attendance state.
  3. Allow required location/camera permissions.
  4. Submit check-out.
  5. Confirm the day is closed.

Review Attendance History​

Your attendance history is where you'll catch problems before payroll or a manager does. Check it for:

  • Check-in time.
  • Check-out time.
  • Date range.
  • Status.
  • Missing entries.
  • Corrections that may need manager review.

Common Issues​

IssueWhat to check
Cannot check inEnable location/camera permissions and confirm approved location rules.
Location is wrongCheck device GPS and network state.
Selfie capture failsCheck camera permission and retry.
Attendance history is missingCheck date range and user account.

The two things most likely to block you here are admin-side: approved work locations and whether a selfie is required. If you're being rejected at a location where you should be allowed to check in, or you're unsure what your workspace requires, ask your admin — they set those rules.

If permissions, location, and network all check out and check-in or check-out still fails, contact Brixi support. Include your device type, the time and location of the attempt, which step failed, and a screenshot if you have one.

Was this article helpful?If something is unclear or out of date, email support@brixi.ai with the article title — or see Getting Help for what to check first.