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Pull CommonFloor Leads into Brixi

Have leads from CommonFloor land in Brixi automatically as contacts — no manual copying. Brixi gives you a unique webhook URL; you share it with your CommonFloor account manager, and CommonFloor then pushes every new lead to that URL.

Entry pointAutomation → Integrations

Who Can Do This​

Account admins or sales operations users install CommonFloor and share the webhook. Sales users consume the result — new contacts, assignments, and follow-up tasks.

What You Need Before Starting​

  • Admin access to Integrations in Brixi.
  • A contact at CommonFloor (your account manager) who can configure lead delivery.
  • A decision on who should own or review new CommonFloor leads.

Connect CommonFloor​

Go to Automation → Integrations and find the CommonFloor card. The flow is short: install the connector, copy the webhook URL Brixi generates, and send it to CommonFloor.

Step 1 — Install CommonFloor​

On the Integrations page, search for CommonFloor and turn on the toggle on its card. Brixi installs the connector and a Manage link appears.

Search for CommonFloor and turn on its toggle to install the connector

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Installing only takes a moment. Once the toggle is on and Manage appears, Brixi has generated a unique webhook URL for your account.

Step 2 — Copy Your Webhook URL​

Open Manage on the CommonFloor card. The integration page shows a ready-to-send message that includes your unique Webhook URL and a link to the Brixi API documentation. Click the copy icon to copy the full message.

Open Manage to view the webhook URL and message, then click the copy icon

Your webhook URL looks like this, with a unique ID for your account:

https://webhook.brixi.ai/api/v1/your-unique-id/leads
Keep your webhook URL private.

Anyone with this URL can post leads into your CRM. Only share it with your CommonFloor account manager.

Step 3 — Send the Details to CommonFloor​

CommonFloor configures lead delivery from their side, so you need to hand them the webhook URL. From the Manage screen you can:

  • Send via WhatsApp — opens WhatsApp with the instructions and webhook URL ready to send.
  • Copy the message and email or message it to your CommonFloor account manager.

Ask CommonFloor to set up a PUSH integration that delivers your leads to the webhook URL.

After Connecting​

Once CommonFloor starts delivering leads to the webhook, each lead is created as a contact in CRM → Contacts with CommonFloor as the source. Ask CommonFloor to send a test lead and confirm it appears with the expected name, phone, and details. Check that your assignment and follow-up workflows fire as expected.

Common Issues​

IssueWhat to check
Leads are not appearingConfirm CommonFloor is sending to the exact webhook URL and that the integration is still active. Ask them to resend a test lead.
Leads are duplicatedReview duplicate matching by phone or email. The same lead sent twice can create duplicates.
Lead has no ownerAdd a lead distribution policy or default owner so new CommonFloor leads route automatically.
Wrong source on contactsConfirm the lead is arriving through the CommonFloor webhook, not another connected source.
Webhook URL was shared by mistakeReinstall the integration to generate a fresh URL, then re-send it to CommonFloor.

Contact support if CommonFloor confirms leads are being sent but they do not appear in Brixi. Share the approximate time a test lead was sent and the phone/email used, so support can trace the delivery.

Was this article helpful?If something is unclear or out of date, email support@brixi.ai with the article title — or see Getting Help for what to check first.