Pull Justdial Leads into Brixi
Justdial can push every real estate enquiry it collects for you straight into Brixi. Setup is mostly a handoff: Brixi generates a unique webhook URL, you pass it to your Justdial account manager, and from then on each new lead arrives in your CRM as a contact.
Entry pointAutomation → Integrations
Who Can Do This
An account admin or sales-ops user handles the install and shares the webhook with Justdial. After that, sales users just see the results — new contacts, assignments, and follow-up tasks.
What You Need Before Starting
- Admin access to Integrations in Brixi.
- A contact at Justdial (your account manager) who can configure lead delivery, or access to your Justdial seller dashboard.
- A decision on who should own or review new Justdial leads.
Connect Justdial
Go to Automation → Integrations and find the Justdial card. There are only three steps: install the connector, copy the webhook URL Brixi generates, and get it to Justdial.
Step 1 — Install Justdial
On the Integrations page, search for Justdial and turn on the toggle on its card. Brixi installs the connector and a Manage link appears.
Installing takes a moment. As soon as the toggle is on and Manage appears, Brixi has generated a unique webhook URL for your account.
Step 2 — Copy Your Webhook URL
Open Manage on the Justdial card. The integration page shows a ready-to-send message that includes your unique Webhook URL and a link to the Brixi API documentation. Click the copy icon to copy the full message.
Your webhook URL looks like this, with a unique ID for your account:
https://webhook.brixi.ai/api/v1/your-unique-id/leads
Anyone with this URL can post leads into your CRM. Only share it with your Justdial account manager.
Step 3 — Send the Details to Justdial
Lead delivery is configured on Justdial's side, so the webhook URL has to reach them. From the Manage screen you can:
- Send via Email — opens an email to
delhi@justdial.com(your Justdial account manager) pre-filled with the instructions and webhook URL. - Send via WhatsApp — opens WhatsApp with the same message ready to send.
- Copy the message and share it through your own channel.
Ask Justdial to send your leads to the webhook URL. The message Brixi prepares reads:
Please send my JustDial leads to Brixi CRM. The steps to do so are as below:
My unique Webhook URL to send leads to:
https://webhook.brixi.ai/api/v1/your-unique-id/leadsBrixi API Documentation: (link included in the message)
After Connecting
From the moment Justdial starts posting to the webhook, every enquiry becomes a contact in CRM → Contacts with Justdial as the source. Submit a test enquiry (or ask Justdial to send one) and check that the name, phone, and details came through — and that your assignment and follow-up workflows fired.
Common Issues
| Issue | What to check |
|---|---|
| Leads are not appearing | Confirm Justdial is sending to the exact webhook URL and that the integration is still active. Ask Justdial to resend a test lead. |
| Leads are duplicated | Review duplicate matching by phone or email. The same enquiry sent twice can create duplicates. |
| Lead has no owner | Add a lead distribution policy or default owner so new Justdial leads route automatically. |
| Follow-up is delayed | Check assignment and workflow rules tied to the Justdial source. |
| Webhook URL was shared by mistake | Reinstall the integration to generate a fresh URL, then re-send it to Justdial. |
| Delivery never started | Justdial's team has to switch delivery on after you send the webhook URL — chase your account manager first. Have your admin confirm the Justdial toggle is still on and the URL you shared matches the one on the Manage screen. |
| Justdial confirms they're sending to the right URL but nothing shows up in CRM → Contacts | See Getting Help — include the time a test lead was sent and the phone or email on it. |